The business wrote its quality manual and internal-audit rules and is preparing them for a defined audience.
| Customer | A construction business |
|---|---|
| Product | Kiteilog |
| Adopted | August 2026 |
Challenge
Running a quality management system requires maintaining a quality manual and internal-audit rules and keeping a record of their amendments.
At this business, these documents were kept in files separate from its other internal rules, making it difficult to keep a consistent amendment history.
Adoption
The business adopted Kiteilog because rules and manuals can be managed in one system.
It created the quality manual as a manual and the internal-audit rules as a rule, setting an audience for each.
Results and current use
The quality manual and internal-audit rules are now managed in the same system as other rules, with amendments recorded as versions.
Because each document has a defined audience, it is clear whom it is for.
The business plans to review its documents in line with internal audits and use the system in running its quality management.
Key features
- Manuals
- Rule drafting
- Audience settings
- Versioning
