Services
Services
Built around common platforms that cut across industries (horizontal BaaS), we grow our business through vertical SaaS that runs on them and through alliances with partners. We work with you from before requirements are defined, adapting to the stage your business is in.
BaaS Development
We provide the platforms every system needs — authentication, notifications, conversation, AI and more — designed from the outset around APIs and MCP. We hold high availability and behaviour exactly as specified to what we consider Japanese quality, and they work to the same standard in every region of the world.
Platform products
News
All newsvoicast, voice AI for answering phone calls, now works over SIP from a PBX and with Genesys Cloud and other telephony platforms
voicast, Conversational AI for Developers, now takes calls sent over SIP from a PBX or cloud PBX, and audio streams from Telnyx, Plivo, Vonage, Exotel and Genesys Cloud in addition to Twilio. Add AI call handling (a voicebot) while keeping your phone numbers and lines.
voicast, Conversational AI for Developers, is now available
voicast answers phone, web and app audio in Japanese and other languages, collects details such as name, phone number and reason for calling, and returns the result and a summary by API and signed webhook. It connects to booking systems, calendars and CRMs during the call, and costs ¥6 per minute (excl. tax).
Webhook Admin, a webhook sending platform, is now available
Webhook Admin takes care of sending, signing, retrying and logging your webhooks. One API call delivers a webhook signed to the Standard Webhooks spec, and failed deliveries are retried automatically on a schedule you choose per endpoint. Endpoints and failures across all your services are visible in one dashboard, and the first 50,000 messages each month are free.
SealGate, a passkey authentication platform built in Japan, is now available
SealGate adds passkeys (biometric sign-in) to an existing login through an API and a browser SDK. It handles registration, authentication, revocation and recovery, while user data and the login screen stay with the developer. Pricing is a stepped monthly fee set by that month's monthly active users (MAU), free up to 1,000 MAU. You can start the same day with an email address or a Google or GitHub account.
SaaS Development
By combining our platforms, we launch systems optimised for an industry or operation at lower cost, in less time and with higher quality. We offer them as our own products and also build systems for customers under contract.
Products
- Kiteilog A rules and manuals management SaaS.
- AI Reserve Dental Booking and shift management for dental clinics.
- AI Reserve Auto Booking and shift management for auto repair shops and tire shops.
- AI Reserve Clinic Booking and reception for medical clinics.
Services
News
All newsAI Reserve now provides 050 phone numbers for AI phone reception
SHANNON has started providing Japanese phone numbers starting with 050 for AI phone reception in AI Reserve, its booking and reception cloud. Apply from the dashboard to get a dedicated number answered by AI.
AI Reserve Clinic, booking and reception for medical clinics, is now available
AI Reserve Clinic puts web bookings that need no patient sign-up, check-ins on the waiting-room tablet and booking calls answered by AI on one board organized by exam room. The booking board, web booking and tablet check-in are free; AI features such as AI reception and AI phone reception are monthly add-ons.
AI Reserve Auto, booking and shift management for auto repair shops and tire shops, is now available
AI Reserve Auto puts store-visit bookings from reception, customers' smartphones and the waiting-room tablet on one board organized by service bay, and builds the monthly staff roster with AI. The booking board, web booking and tablet check-in are free; AI features are monthly add-ons.
AI Reserve Dental, booking and shift management for dental clinics, is now available
AI Reserve Dental puts bookings from reception, patients' smartphones and the waiting-room tablet on one board organized by chair, and builds the monthly staff roster with AI. The booking board, web booking and tablet check-in are free; AI features are monthly add-ons.
Launch of Kitei Log, a SaaS for Managing Policies and Manuals ─ Unifying Version Control Through Access Records with Built-in Audit Logs
SHANNON has launched Kitei Log, a SaaS for managing internal policies and manuals. It automatically records revision histories and access logs, and comes ready for ISMS / PrivacyMark audits from day one.
Alliance
We build businesses together with partners who know their industries well. By combining our platforms with their own expertise, partners can offer services built on leading-edge technology and quality. We also resell partner products.
Products
- Security Sign Operations cloud for security companies.
- AI Recept A visitor reception system for offices.
Partner products
- Google CloudSales partner As a sales partner: contract and billing through architecture, build, migration and operations, in one place.
- Google WorkspaceReseller As a reseller: rollout, zero-downtime migration, permission design and operations in one engagement.
- YAKUONReseller partner An AI meeting assistant combining recording, real-time translation and automatic minutes.
News
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