The company is bringing initial and in-service training records and the guard roster into one system, so they can be printed in the statutory format.
| Customer | A security company |
|---|---|
| Product | Security Sign |
| Adopted | May 2026 |
Challenge
Under the Security Services Act, offices must keep records such as the guard roster and training records on hand. At this company, records of initial and in-service training were split between paper logs and spreadsheets.
Before each on-site inspection by the Public Safety Commission, staff had to gather the records and fit them to the required forms. The work depended on particular people, and checking for gaps or formatting errors took time.
Adoption
The company adopted Security Sign, a SaaS for managing security-guard operations, so that training records and the roster could be kept up to date as part of daily work. It valued being able to handle everything from training plans to records and statutory forms in one system.
It began by registering guard details and qualifications and entering the year’s training plan, then switched to recording each training session in the system as it took place.
Results and current use
Training is now recorded on the spot, and the guard roster and training log can be printed in the statutory format. Records no longer need to be gathered again before an inspection.
With records in one place, the same procedures continue even when the person in charge changes, which reduces reliance on specific individuals.
The company is also considering using the system for daily operations such as assignments and shift reports.
Key features
- Guard details and qualifications
- Training plans and records
- Statutory form output
- Guard roster