The AI avatar on the reception tablet runs on avacast, an AI avatar API.
| Customer | A provider of a visitor-reception system |
|---|---|
| Product | avacast |
| Adopted | October 2026 |
Challenge
Tablet reception mostly means reading text on screen and selecting options.
Visitors unused to touch screens find reception easier when there is someone to talk to. The reception system needed to offer a face visitors could converse with.
Adoption
The company chose avacast because avatars converse in real time with lip movement matched to speech.
Each reception can choose its avatar and speaking speed, and the avacast avatar was built into the reception screen.
Results and current use
Visitors talk to the avatar on the tablet. The avatar answers with lip movement matched to its speech and moves the reception conversation along.
Because each reception can choose its avatar and speaking speed, the experience can match each company’s atmosphere.
The company plans to keep improving the avatar’s expression and the reception flow.
Key features
- Avatar selection
- Speaking speed
- Real-time conversation (API and SDK)
