AI that does the work,
built to run in production.

Internal inquiry handling, document search and summarization, automation of routine work — we build AI agents that carry out tasks autonomously toward a goal you set, from PoC to production. We connect them safely to existing systems via MCP, with permissions and auditability in place, and embed them into operations. We do not stop at a demo — we see it through to something actually used.

Pain points

Problems we solve

What trips up AI agent projects is not building — it is landing them in real operations.

You built a demo, but it was never embedded into real work and went unused.
You want AI to handle internal data safely, but designing permissions and auditing is hard.
You want to try generative AI but do not know which task to start with for real impact.
The build is tied to one specific model, and you worry about keeping up as they evolve.
Given that accuracy is not perfect, you cannot decide how to fold it into operations.
Scope

What we cover

From designing and building the agent to connecting it with existing systems and running it — end to end.

01 Agent

AI agent development

We build AI agents that act autonomously toward a goal — inquiry handling, document processing, automation of routine work. We design where a human should check (human-in-the-loop) to fit your operations, so it runs safely even on the premise that accuracy is not perfect. We use AI-driven development and MCP daily in building and operating our own SaaS, and we bring that hands-on knowledge straight to your project.

  • Mapping the workflow and scoping what to agentize
  • Implementing tool execution and the autonomous loop
  • Designing human-in-the-loop checkpoints
  • Defining success criteria (accuracy, tolerance)
  • Fallback and escalation on failure
  • Execution logging and review
02 MCP

System connection via MCP

We connect to internal databases, groupware and SaaS via MCP (Model Context Protocol), creating a state where AI can handle them safely. Without rebuilding existing systems, and with the data AI may touch pared down to the minimum, we provide a connection layer with permissions and audit logs in place. MCP is a technology we use heavily in our own daily development, and because it is standardized, we can flexibly add or swap out what we connect to.

  • Connecting to internal DBs / groupware / SaaS
  • Least-privilege read/write permission design
  • Recording and retaining audit logs
  • A connection layer that avoids rebuilding
  • API rate and timeout control
  • Adding and swapping connected systems
03 RAG

Internal data search (RAG)

We build a mechanism (RAG) in which AI answers by referencing internal documents and knowledge. Every answer cites its sources so staff can verify correctness on the spot, and it is embedded so mistakes can be caught. Document updates are reflected incrementally, and what can be referenced is controlled by access rights, keeping information that should not be shown from slipping in.

  • Ingesting internal documents and knowledge
  • Vector search and re-ranking
  • Citing sources
  • Reflecting updates (incremental indexing)
  • Reference control by access rights
  • Evaluating answer accuracy
04 Operation

Accuracy monitoring & operation

We monitor accuracy and response time after rollout and keep up with updates to prompts, data and models. By keeping the build free of any lock-in to a specific LLM product, we preserve the ability to swap in a better model when one appears. We collect and review error cases, make cost and token usage visible, and use that to expand into the next task.

  • Monitoring accuracy and response time
  • Ongoing prompt and data improvement
  • Model swapping (no lock-in by design)
  • Visibility into cost and token usage
  • Collecting and reviewing error cases
  • Expanding to the next task
Approach

The technology and approach we use

We choose these not to show off buzzwords, but so the result runs safely and lasts in production. Every one of them is something we use day to day in building and operating our own products.

MCP (Model Context Protocol)
Connects to existing systems in a standardized way. We provide it as a connection layer that limits what AI can touch, with no rebuild.
RAG (internal data search)
Answers grounded in your internal documents. It cites sources so staff can catch mistakes.
A build without model lock-in
We avoid tightly coupling to any one LLM product, keeping the build swappable to a better model. In a fast-moving field, we leave room to switch.
Audit logs and permission design
We record who did what and when. We pare the accessible data down to the minimum and keep it traceable after the fact.
Human-in-the-loop
A human checks the important decisions. We place checkpoints to each task's tolerance — for example, "misses are costly but false positives are acceptable."
Evaluation and accuracy measurement
We quantify accuracy against ground-truth data. We make improvement measurable before expanding to production.
Hands-on AI-driven development
We use AI coding and MCP daily in building and operating our own SaaS (such as our policy-log and security-sign products). This is not textbook knowledge.
Use cases

Typical use cases

We start with one task that is likely to pay off and has ground-truth data. Below are the areas we are most often asked about.

01 Support

First-line inquiry handling

For internal help desks or customer inquiries, it drafts answers by referencing FAQs, past cases and manuals. If a person makes the final check before sending, you can adopt it safely even without perfect accuracy.

02 Search

Internal document search and summary

It searches across meeting notes, policies and specs, summarizes the key points, and presents them with source links. It cuts down on "I can't find where it was written" and shortens time spent searching.

03 Automate

Automating routine work

It handles work that mixes rules and judgment — routing requests, data entry and transcription, drafting standard emails. We design it to escalate only the hard-to-judge cases to a person.

04 Check

Estimate and document checking

It flags omissions and inconsistencies in estimates, contracts and applications by matching them against a checklist. It mechanically runs a first-pass screen on checks that are easy to miss by eye alone.

05 Report

Data extraction and reporting

It gathers figures from multiple systems and generates a draft of your recurring reports. It brings work that used to mean manual aggregation and formatting every time down to a review-and-tweak.

06 Minutes

Minutes cleanup and summary

It cleans up meeting transcripts and extracts decisions and to-dos. It can pick up owners and deadlines too, so it is useful for post-meeting sharing and preventing things from slipping through.

Deliverables

What we deliver and hand over

So it does not end at a demo, we hand over a state you can keep operating and improving in-house. We aim for something that runs without staying dependent on us.

The PoC deliverable
A working agent for the target task, plus the full set of results validated on real data.
Accuracy and evaluation report
A report on how far it meets the success criteria, its error cases, and the remaining room to improve.
The connection layer (MCP)
The code that connects to your existing systems, and the full permission and audit-log settings.
The operations runbook
Procedures for monitoring, improvement and model swapping, plus the flow for handling incidents.
Prompts and configuration
We hand over every prompt, parameter and data-processing setting used.
Handover and in-house enablement
So you can keep operating and improving it in-house, we hand over not just the code but the design thinking behind it.
Process

How we work

Rather than going straight to production, we first confirm whether it works on one task, then expand.

  • 01Target selection — we focus on one task that is likely to pay off and has ground-truth data.
  • 02PoC — we validate accuracy and fit with real data, and judge against agreed success criteria.
  • 03Production — we implement including system connection, permission design and monitoring.
  • 04Operation & scale — we improve while monitoring accuracy, and expand to the next task.
FAQ

Frequently asked questions

Yes. We help from identifying which task suits an AI agent. We pick, together, a task that is likely to pay off and has ground-truth data, and start by validating small.
With an MCP connection layer, we limit the data AI may touch and ensure permissions and audit logs. We design on the premise of business contract plans where input data is not reused for training.
Yes. We design where a human should check to fit the task, embedding it so mistakes can be caught. We design to each task's tolerance — for example, "misses are costly but false positives are acceptable."
In principle, no. We add a connection layer to existing systems via MCP, creating a state where AI can handle them safely. We also handle AI-enabling and incremental rebuilding of aging existing products.

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