SHANNON LIMITED LIABILITY COMPANY (“SHANNON”) released AI Reserve Auto (AIリザーブ 車・整備), a booking and shift management cloud for auto repair shops and tire shops, on October 8, 2026.
Background
At repair shops and tire shops, booking calls keep coming in while mechanics are working, and they have to stop to answer. In tire-change season and in months with many vehicle inspections, calls pile up and bookings get missed. Every change or cancellation means rewriting a whiteboard or a paper appointment book.
Building the staff roster is another heavy task. Shops juggle mechanics’ and front-desk staff’s days off and requested days off by hand to cover weekends.
Using the same platform as AI Reserve Dental, released in October 2026, we built AI Reserve Auto to handle store-visit bookings and rosters in one cloud service.
What AI Reserve Auto is
AI Reserve Auto manages store-visit bookings and staff shifts for repair shops, tire shops and car accessory stores. Bookings made at reception, on customers’ smartphones and on the waiting-room tablet all appear on the board for each service bay, and AI shift planning builds a month of rosters.
It works for any booking where the customer comes to the store: inspections, maintenance, oil changes, tire changes and body-work estimates. Each store sets its own service menu and durations. Customers are identified by phone number, so no customer ID is needed.
Main features
- Booking board by service bay. Every booking from reception, the web or the waiting-room tablet appears on the board for its bay, a day at a time.
- Booking at reception. Find a customer by name or phone number, pick a service and an open slot.
- Web booking. Embed the web booking page in the store website. Customers use the link from their booking to check, change or cancel it.
- Waiting-room tablet. Customers enter their phone number to check in, book their next visit, and check, change or cancel bookings. When someone taps “Call staff”, a notice appears on the admin screen at the reception PC.
- AI shift planning. Builds a month of rosters from full-time and part-time conditions, weekly days off, requested days off, and the mechanics and front-desk headcount needed on weekdays, Saturdays and Sundays. Short-staffed days show in red, and cells edited by hand are kept when you regenerate.
- Staff smartphones. Staff check their roster and request days off on their own smartphones.
- AI tablet reception. An avatar guides customers on the waiting-room tablet, and customers can book and check in by voice.
- Notifications and roles. Booking confirmations, changes and day-before reminders are sent by email. Roles are store manager, manager and staff, and sign-in works with a Google account, an email link or a passkey.
Pricing (excl. tax)
The booking board, web booking and waiting-room tablet check-in are on the free plan. Add only the AI features you need as monthly add-ons.
| Plan or add-on | Price | Details |
|---|---|---|
| Free plan | ¥0 | Booking board, web booking, tablet check-in, staff call, notifications, users and roles |
| AI shift planning | ¥2,980 / month | No limit on staff |
| AI tablet reception | ¥4,980 / month | 300 minutes included, then ¥10 per minute |
| AI phone reception (coming soon) | ¥9,800 / month | 500 minutes included, then ¥12 per minute, with a dedicated 050 number |
Payment is by credit card only. Add-ons can be added or cancelled any time in the admin screen, and a cancelled add-on stays available until the end of the month.
Coming next
AI phone reception, where AI answers booking calls on a dedicated 050 number for each store, is coming soon. Please wait until applications for numbers open.
Contact
For questions about rollout, use the contact form.
Official site (Japanese): https://car.aireserve.jp/