Challenge
On security-work sites, keeping work records, creating reports, and managing staff assignments were done with paper, phone, and spreadsheets, creating heavy duplicate entry and checking overhead. A mechanism was needed that fits on-site operations as they are and digitizes them without adding to the daily load.
Approach
- 01 Observed on-site work and designed screens that fit paper-and-phone operations as they are
- 02 Released incrementally, starting from features that matter on site—electronic signatures, GPS attendance, AI assignment, and more
- 03 Co-develop, sell, and operate with a partner on a revenue-share model
- 04 Continue improving after launch while reflecting feedback from the field
Key success factors
- Fit with on-site operations
- A design that fits paper-and-phone operations as they are minimized the burden at introduction.
- Joint operation under revenue share
- We develop and operate with a partner on a revenue-share model, continuing improvement over the long term.
Solution
We co-develop and operate "Security Sign," a SaaS that supports recordkeeping, report creation, and staff management for security work, with a partner on a revenue-share model. We designed features that fit on-site operations as they are—such as electronic signatures, GPS-based attendance, and AI assignment—on the premise of long-term use. Even in the operations phase, we keep improving while reflecting feedback from the field.
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