SaaS Sales
Recruit
This role is no longer open. See our other roles on Openings.
A role that brings our own products (Security Sign / Kitei Log) and our engineering services to the customers who need them. Rather than pushing a product, we listen to the customer's business challenges and think through "will this genuinely help?" together with them. The role is fully remote in principle, and meetings are primarily online.
What you'll do
Consultative sales (mainly inbound)
Responding to inquiries and inbound interest, running online meetings, and handling everything from proposal to close. You'll work with our own SaaS (Security Sign / Kitei Log) as well as our infrastructure and engineering services.
Onboarding and ongoing-use support
After a contract is signed, you'll handle onboarding, help embed the product into day-to-day operations, and follow up to support continued use — working to get customers into a state where they can achieve results.
Relaying field feedback
You'll bring the feedback gathered from meetings and real usage back to the development team, turning it into product and service improvements. Sales and development working in close proximity is one of our defining traits.
Who we look for
- You can propose by working back from the problem
- Someone who, rather than pushing a product, listens to the customer's business challenges and thinks from "will this genuinely help?"
- Curiosity about how things work, and a drive to learn
- Someone interested in how SaaS and business systems work, who tries things out to understand them.
- You can honestly say what you can and can't do
- Someone who doesn't just tell people what they want to hear, but conveys honestly what is and isn't possible.
- You can face the numbers
- Someone who takes ownership of numbers like win rate and retention, and improves them steadily.
- You can work independently
- Someone who, working mainly remotely, can structure and drive their own tasks — and who shares updates and questions easily.
- You enjoy working alongside development
- Someone who finds it rewarding not to stop at sales, but to carry field feedback back into the product.
Job details
- Employment type
- Full-time (contract work also negotiable)
- Contract period
- No fixed term (for full-time employment)
- Probation period
- 3 months (no difference in working conditions during probation)
- Work location
- Fully remote (work from home).
Scope of change: locations designated by the company (working from home as the standard). - Scope of work
- Consultative sales for our own products and services (scope of change: general sales and customer success work as designated by the company).
- Working hours
- Flextime system (standard working hours: 8 hours per day).
Core hours 10:00–16:00. - Breaks and holidays
- 60-minute break. Full two-day weekends (Sat/Sun), public holidays, year-end and New Year holidays, and annual paid leave.
- Overtime
- None in principle (each person adjusts their own hours under the flextime system; no fixed overtime pay).
- Salary
- Full-time: annual salary of ¥4,500,000–8,000,000 (determined based on experience and skills). Contract terms negotiated separately.
- Allowances, raises, and bonuses
- Raises and bonuses are determined individually based on performance. Commuting expenses reimbursed at actual cost when coming into the office. A work Macbook and Claude license are provided by the company.
- Insurance
- Health insurance, employees' pension, employment insurance, and workers' accident compensation insurance (full social insurance coverage).
- Passive smoking measures
- No passive smoking at the workplace, as work is done from home (because work is remote).
- Hiring entity
- SHANNON Limited Liability Company
Ways of working, the selection process, and company-wide FAQs are summarized on Recruit.
This role is now closed
Thank you to everyone who applied. Our currently open roles are listed on Openings. If you're interested in future positions, we're always happy to have a casual chat.
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