Never let your production
errors and logs get buried.

We capture the errors and logs from your production application, centered on an error-monitoring tool. We make it clear where, for whom, and how widely the impact is, so you can reach a buried error by the shortest path. We select the tools to fit each project’s characteristics and budget.

Pain points

Do any of these sound familiar?

The errors and logs are there. But when it matters, they aren’t working for you. Most often the cause is that organizing them and designing notifications hasn’t kept up.

When an error hits production, you first hear about it from a customer inquiry.
Errors pour in, but you can’t tell which ones matter.
Every incident means SSH-ing into several servers and grepping around.
You can’t trace, after the fact, which release made the problems spike.
You have no policy set for log retention periods or ingestion cost.
Reasons

Capture, then narrow down

Error monitoring isn’t finished when the tool is installed. Only when it’s connected through to organizing and notification design does it truly hold up in operation.

01

Capture

Centered on an error-monitoring tool, we capture production errors and exceptions. Combined with CloudWatch Logs, we make the related logs traceable in one continuous thread.

02

Narrow down

Through grouping, affected-user counts, and release-over-release comparison, we surface only the errors worth acting on. We suppress noise errors and over-notification, preventing the state where alerts get ignored.

Scope

What we cover

We respect your existing services and existing tools, and set up only the parts you need.

01 Tracking

Error monitoring: setup & tuning

From embedding into the application to settings that hold up in operation. We separate environments and releases so you can trace exactly where an error occurred.

  • SDK integration & initial setup
  • Environment & release separation
  • Source map upload
  • Performance & tracing
02 Triage

Error triage & notification

We classify and group large volumes of errors and make the scope of impact visible. We design notification routes so only what matters reaches the right person.

  • Error classification & grouping
  • Affected-user count visibility
  • Release-over-release comparison
  • Slack / Google Chat / Chatwork notifications
03 Logs

Log aggregation & visibility

We aggregate scattered logs into CloudWatch Logs and make them structured and searchable, so you can follow an error and its related logs in one continuous thread.

  • Aggregation in CloudWatch Logs
  • Structured logging (JSON) standardization
  • Search & dashboard design
  • Tracing by request ID
04 Signal

Noise suppression

We suppress the errors that keep getting ignored and the excessive alerts, tuning things so only the notifications that truly warrant action come through.

  • Suppressing noise errors
  • Suppressing excessive alerts
  • Notification routes by severity
  • Composite-condition alerts
05 Cost

Retention & cost optimization

We review your error-monitoring event volume, CloudWatch ingestion volume, and log retention periods, keeping the visibility you need while holding down cost.

  • Error-event volume optimization
  • Reviewing CloudWatch ingestion volume
  • Retention & lifecycle design
  • Long-term archiving (S3 + Glacier)
06 Audit

Retention for audits

We meet the log requirements demanded by audits and regulations. From access records to long-term retention, we keep everything in a form you can present as an audit trail.

  • Audit-log collection
  • Access permissions & view records
  • Long-term retention for audits
  • Presentation in ISMS audits
Process

From first contact to build

  • 01Consultation — we hear how your errors and logs are currently emitted, and the pain points on the ground (30–60 min).
  • 02Current-state assessment — we take stock of how errors occur, where logs originate, their volume, and cost, and organize the priority of improvements.
  • 03Design & proposal — we put the error-monitoring tool selection, architecture, notification design, and log-aggregation policy in writing.
  • 04Phased build — we start with embedding error monitoring, setting things up without stopping your existing services.
  • 05Operational support — over a few weeks to a few months of hands-on support, we sharpen grouping and notification quality in real use.
Plans

Engagement formats

Two formats depending on project size. Pricing is presented in writing after requirements are fixed.

Diagnose

Current-state assessment

  • Taking stock of your errors and logs
  • Extracting the errors that matter
  • Estimating event volume & log cost
  • Report delivered as PDF
Comparison

Compared with the alternatives

Option A

Just emit errors to logs

  • You first find out via an inquiry
  • No way to judge severity
  • Can’t trace a release’s impact
  • SSH + grep for every investigation
Option B

Cloud default logs only

  • CloudWatch Logs, etc., raw as-is
  • Unstructured and hard to search
  • Error aggregation & notification are separate
  • Ingestion & retention cost is unpredictable
SHANNON

From capture through to organizing

  • Errors captured & grouped
  • Impact scope & release comparison made visible
  • Tracing combined with CloudWatch Logs
  • Through to notification design & noise suppression
FAQ

Frequently asked questions

A common request. We handle error classification and grouping, affected-user visibility, suppression of noise errors, and notification routing, lifting you from “merely installed” to “able to see it and act on it.”
Yes. We review error-event volume, CloudWatch Logs ingestion volume, and log retention periods, lowering cost while keeping the visibility you need. During the assessment we make the cost structure visible and propose a plan.
Yes. From audit-log collection to access permissions and view records to long-term retention for audits, we design to the required retention years and requirements, and keep everything in a form you can present as an audit trail.
For uptime monitoring, we separately offer an uptime-monitoring service on a per-site monthly plan. It includes 24-hour monitoring from multiple locations, SSL-expiry monitoring, a dedicated status page, and monthly uptime reports. We’re happy to discuss it alongside error and log monitoring.
Get in touch
Contact

Start with a free consultation.

Even at an early stage before requirements are fixed, that’s fine. We handle enquiries under confidentiality and reply within 2 business days.

You can also reach us by phone (050-1794-9651, automated voice; we call back on business days). For detailed enquiries with budget and timing, please use the contact form. Note: we do not accept sales solicitations.